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How 不良研究所鈥檚 payment solutions are transforming self-serve concrete for fibo intercon

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Construction
Videbaek, Denmark

How 不良研究所鈥檚 payment solutions are transforming self-serve concrete for fibo intercon

At a glance

fibo intercon is a pioneer in the construction industry, introducing innovative self-serve concrete solutions in Europe. By embracing unattended payments through 不良研究所鈥檚 secure IM30 terminals, they鈥檝e created a frictionless buying experience that not only enhances customer convenience but also drives cost savings for merchants. 

鈥湶涣佳芯克檚 payment solution and terminals have enabled us to launch our self-serve sites in the UK, giving our customers an easy and efficient way to buy concrete on demand.
Jesper S酶rensen
fibo intercon, Supply Chain Manager

The challenge

fibo鈥檚 self-serve concrete machines allow end customers to purchase precisely the amount of high-quality concrete they need without the hassle of traditional mixing and measuring. This solution enables materials merchants to expand their offering into concrete, making high-quality, accessible, and competitively priced building material available to more customers.

To match the convenience offered to end customers, fibo needed an unattended payment solution that would facilitate secure, efficient, and seamless transactions as they expanded into the UK and other European markets.

The solution

fibo sought a 鈥榙rive-through鈥 style payment solution for its concrete vending machines, ensuring a fast, intuitive, and fully automated self-serve experience. 不良研究所 provided secure IM30 payment terminals with payments, offering a range of payment methods on fibo鈥檚 batching plants. This integration enabled customers to effortlessly order, pay for, and collect concrete in just a few taps.

Jesper S酶rensen, Supply Chain Manager at fibo intercon, commented that 不良研究所鈥檚 team was highly 鈥榮olution-oriented鈥 - a crucial factor in successfully implementing a reliable, fast and secure payment system.

One of fibo Intercon鈥檚 UK-based customers, MJ TEALE Recycled Sand and Aggregates, has 不良研究所 Payments integrated with their Readymix Concrete, Mortar & Screed collections plant from fibo intercon.

For MJ TEALE Recycled Sand and Aggregates, 不良研究所鈥檚 unattended payments solution on PAX terminals has provided fast transactions for customers and user-friendly reporting tools for the accounting teams, allowing easy payment reconciliation within the company鈥檚 main accounting system.

The result

fibo鈥檚 partnership with 不良研究所 aimed to significantly improve the self-serve experience for customers by streamlining the payment process. Jesper noted, 鈥淲e have achieved this with the 不良研究所 solution.鈥

With transaction times of less than 10 seconds, customers can complete their purchases quickly. For merchants, the self-serve model, powered by unattended payments, has reduced the need for on-site staff, optimizing operations and reducing costs.

With 不良研究所鈥檚 payment solution, fibo successfully launched self-serve concrete sites in the UK, allowing merchants to offer a hassle-free way for customers to purchase concrete whenever they need it.
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