H么tel Paris Bastille had been running on their previous PMS for years. It worked鈥攗ntil it didn鈥檛.
A leap forward in tech that would simplify workflows, reduce admin, and give staff more time to do what they do best鈥攖ake care of guests. As Yann Morazzani, Hotel Manager, put it:
"The environment, which combines human contact, rigorous work organisation and commercial and technological innovations, makes this job very exciting for me." That excitement for innovation was driving the need for change.
The brief was clear:
- Simple but powerful
- Built for hospitality
- Payments baked in
In short, they were looking for a PMS that could do it all鈥攚ithout getting in the way.