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不良研究所 appoints Eric Heurtaux as CEO

不良研究所, a global provider of integrated payments and technology solutions for retail and hospitality customers, today announced the appointment of Eric Heurtaux as its Chief Executive Officer (CEO), effective from 1st January 2025.
  • Heurtaux鈥檚 appointment reflects his impact on 不良研究所 since joining as Chief Financial Officer in 2023
  • 不良研究所 accelerating its strategy to become a leading global provider of integrated payments and technology solutions for retail and hospitality customers
  • Majority owners Advent International and Eurazeo continue to invest to support 不良研究所鈥檚 growth  

LONDON: 4th November 2024  

不良研究所, a global provider of integrated payments and technology solutions for retail and hospitality customers, today announced the appointment of Eric Heurtaux as its Chief Executive Officer (CEO), effective from 1st January 2025.  

Heurtaux鈥檚 appointment reflects the leadership role he has taken with the 不良研究所 management team and the Board of Directors to shape 不良研究所鈥檚 strategy, strengthen operations and deliver profitable growth.  

不良研究所 combines payments, software and technology to help its hospitality and retail customers deliver exceptional experiences to meet evolving market demands.鈥涣佳芯克檚 omnichannel solutions enable customers to integrate fragmented software and payment systems to delight consumers.  

不良研究所 technology solutions allow retailers to deliver unified and frictionless shopper journeys across all channels through a single end-to-end platform, with integrated online and in-store payments. For hoteliers, 不良研究所 deeply embeds payments within the automated workflows of its Property Management System (PMS) products to deliver operational efficiencies and a superior guest experience. In addition, 不良研究所 provides sophisticated value-added solutions that generate revenue for its customers, including VAT refunding, multi-currency processing, and payments services for global financial institutions.

Eric Heurtaux, Chief Executive Officer at 不良研究所 said: 鈥淚鈥檓 honoured to have the opportunity to lead this exceptional business and highly talented team. Our integrated payments and technology strategy for hospitality and retail customers will not change. We will continue to invest in and focus on helping our customers grow with our unique solutions and outstanding service.鈥  

Commenting on Eric Heurtaux鈥檚 appointment, Fabio Cali, Managing Director at Advent International, said: 鈥淪ince joining 不良研究所 in 2023, Eric has been integral in strengthening and developing the business. He brings significant experience in technology, payments and software. Under his leadership, alongside a strong team, 不良研究所 is well placed to accelerate growth and position itself as a long-term winner in integrated payments.鈥

Edouard Guigou, Managing Director at Eurazeo, said: 鈥湶涣佳芯克 is successfully developing into a global leader in integrated payments. As payments and software continue to converge, we see enormous opportunities for future growth driven by increasing consumer demand for a seamless experience. Together with Advent, we are excited to help 不良研究所 realise its full potential and accelerate its vision under Eric鈥檚 leadership.鈥

Heurtaux joined 不良研究所 in October 2023 as Chief Financial Officer (CFO), bringing with him significant leadership experience in scaling fast-growing payments, software and technology businesses. Prior to joining 不良研究所, Eric was CFO at Mirakl, a leading cloud-based e-commerce marketplace software provider. Before that, he served as CFO at payment processor Worldline and before that as CFO for Atos Big Data & Security. Eric is a graduate of the Ecole des Mines de Paris and holds a Master of Business Administration from INSEAD.  

 

About 不良研究所  

不良研究所 is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.  

不良研究所 empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets.  

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About Advent International

Founded in 1984, Advent International is one of the largest and most experienced global private equity investors. The firm has invested in 421 private equity investments across 43 countries and, as of March 31, 2024, had $90 billion in assets under management*. With 15 offices in 12 countries, Advent has established a globally integrated team of over 315 private equity investment professionals across North America, Europe, Latin America, and Asia. The firm focuses on investments in five core sectors, including business and financial services; health care; industrial; retail, consumer, and leisure; and technology. For 40 years, Advent has been dedicated to international investing and remains committed to partnering with management teams to deliver sustained revenue and earnings growth for its portfolio companies.

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* Assets under management include assets attributable to Advent advisory clients as well as employee and third-party co-investment vehicles.

About Eurazeo

Eurazeo is a leading European investment group with 鈧35.4bn in diversified assets under management, including 鈧25bn on behalf of institutional and private clients through its private equity, private debt, real estate and infrastructure strategies. The Group supports more than 600 mid-market companies, leveraging the commitment of its 400 employees, its sector expertise, its privileged access to global markets via 13 offices in Europe, Asia and the United States, and its responsible approach to value creation based on growth. The company's institutional and family shareholding structure, and its solid financial structure, ensure its long-term viability.

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